We pride ourselves on our customer service, making our stores parent and child-friendly environments, staffed by people who are passionate about our products and services and who can offer knowledgeable unbiased advice. Above all, Mothercare understands what it means to be a parent – the lows and the highs – and we strive to make every mother and father the best parent they can be and give their little ones the best possible start in life.
We invest in you as we know it makes a big difference to how successful we are.
Wherever you work at Mothercare, we want to give you the opportunity to make the most of your career. Whether you want to manage your own store, work with people all over the world, travel or give the best advice for customers – our commitment to our people is second to none.
As an instore Mothercare Customer Sales Advisor, your induction will be followed by continuous training within our Career Development Framework – a wide range of activities designed to build your skills, knowledge and confidence. You’ll also have the opportunity to develop your expertise in our specialist product areas.
All of the store management team will follow a Retail Induction Programme. This will give you a good working knowledge of the Mothercare group’s products, policies, procedures and systems. As you progress you’ll have the opportunity to develop your management skills through instore training as well as workshop-based learning.
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