Croydon, Unit C, Croydon Valley Retail Park 16 Daniel Way, Croydon, CR04YJ
|Contract Hours:||Full Time|
Mothercare is the leading global retailer for parents and young children; you could be part of our brand putting customers at the heart of our business.
As Sales Floor Manager, you will be a role model, responsible for effectively leading a team to deliver amazing customer service; sales and conversion targets on the shop floor. You'll combine your experience and commercial understanding to support the delivery of operational excellence and achieve store standards.
Our business is transforming and you could be part of this change. We offer a competitive salary and benefits, on the job training and an opportunity for career progression for the right person.
We need our Sales Floor Managers to have the following skillset:
- Previous supervisory experience
- Excellent customer service skills
- The ability to plan, prioritise and delegate workload
- Understanding of how to interpret financial information
- The ability to motivate others to deliver the best possible standards
- Excellent interpersonal and communication skills
- The ability to manage and resolve customer complaints
- Be a role model of high standards of personal presentation
So if the above sounds like you, then this could be the beginning of your new career!
These are exciting times at the Mothercare Group – for our customers and for our people
Here at Mothercare between 600,000 and a million people walk through our doors every week in the UK. Our business interacts with over 85% of pregnant women in the UK per year - more than any other single company. As the country's number one parenting retailer we have a responsibility to our customers.
Our products, from clothes through to toys and nursery furniture, are designed especially with our customers' needs in mind. It's through you as Sales Floor Manager, and your team, that they'll learn how much Mothercare cares; for example, that we are one of the few companies to hand check all our clothes before they reach the store, that we use non scratch velcro on our premature baby ranges and that we use poppers containing no nickel to protect delicate skin. Our toys are designed to inspire growing minds to learn through play. And because we care, they are hand finished with non-toxic paints.
Mothercare cares. If you care, come and join us.
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