Retail Support Centre, Cherry Tree Road , Watford, WD246SH
|Contract Hours:||Full Time|
Mothercare Global, Digital Team have an exciting opportunity for Digital Specialist - Trade and Operations.
This role is responsible for supporting the growth of the International eCommerce strategy by providing operational and trading support to franchise partners and ensuring franchise partners are within brand guidelines.
Key Role Responsibilities
- Support the Global Digital programme by identifying and delivering commercial growth opportunities
- Provide Franchise partners with technical support to maintain online presence
- Work closely with Mothercare central IT team to provide product content availability
- Support the development of dashboards and trading templates for franchise partners
- Support local eCommerce teams to improve traffic, sales, ROI, CPA conversion rate and basket size
- Working with Global Brand and operations teams to provide content support
- Maintain a high level of awareness of competitor and market design initiatives and trends and share knowledge/best practice with colleagues
- Be aware of the contribution to the wider customer experience and overall business objectives
- Be proactive in contributing to the development and continuous improvement of the brand guidelines
- Retail Experience
- Online Experience
- Search engine optimisation and search engine marketing (SEM and SEO)
- Web campaign management and promotions
- Knowledge and experience in Analytics
- Strong analytical and reporting setup skills
- Advanced Excel
What’s in it for you?
These are exciting times at the Mothercare Group – for our customers and for our people. Our business is transforming and you could be part of this change. We offer a competitive salary and benefits, on the job training and an opportunity for career progression for the right person.
For over 50 years, the Mothercare Group has been providing parents and parents-to-be with everything they need in one place, offering the best quality and most innovative products, from pregnancy to 8 years. It is a respected international brand with over 1200 stores in over 60 countries.
Mothercare cares. If you care, come and join us.
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